Procedure for reversal of transaction using HCRT menu in Finacle

• Previously for excess deposits there was no procedure in DOP Finacle we use to make an error entry and do the correction according to the procedure.
• Actually we have a special menu for reversal of any type of transaction in DOP Finacle which isHCRT.
• HCRT stands for Create and Update Reversal Transaction.

Scenarios in which we can use HCRT menu

     This menu can be used in the following scenario

• When an erroneously excess deposit  made accounts i..e, recently due to server problem when we post the RD bulk lists system credited twice in some of the accounts. For those accounts to reverse the excess deposit we have to use this menu.

Step by step procedure for reversal of Transaction using HCRT menu

• First invoke the menu HACLI and view the ledger for the account which has excess deposit and note the transaction id, transaction date for reversal procedure as shown in the figure

• In our example from the above screen an amount of  Rs 1000/- credited twice for the reference number C1806108 which is incorrect. Hence we have to reverse the transaction for this we have find out the transaction id using the below procedure. 
• Click on the transaction date as shown in the below figure as shown in the below figure

• After clicking on the transaction then the system will shown the below screen as shown

• From the above note down the transaction ID and transaction date which is useful for reversal of transaction in case of excess credits only.

• Invoke the menu HCRT then the system will shown the below screen as shown

• In the above enter the following details as mentioned below

Select the Function as "R-Reversal"

Enter the Transaction Date   ________________________

Enter the Transaction ID       _________________________    

 As mentioned in the below screen shot

Then click on Go then the system will display the message Transaction revered successfully and the system will generate the system generated tran id with S------- note down the tran id.

Verification of Reversal Procedure using HCRT

• In Supervisor login use the menu HCRT invoke the menu HCRT then the system will show the below screen as shown in the below screen

• Then in the above screen select the function as Verify and enter the reference number as shown in the below screen

• Then click on Go then the system will display the message transaction verified successfully.

Checking the RD ledger after Reversal

• To know whether the transaction reversed correctly or not again inquire the ledger using the menu HACLI and enter the RD account which was reversed as shown in the below figure

• From the above screen one can observe the transaction revered for Rs 1000/- and it is clearly visible in the narrative column as REVERSED : C18016108/CASH as shown in the figure.
• Kindly note that all the reversal transactions done will not appear in LOT this is for your kind information.

RD entered/ Posted Transaction Solution Finacle

Now days CBS offices facing issue of RD Tranactions showing entered /Posted level and came to blocking validations. For this follow the following steps to clear it.

In CPA login, invoke HTM menu - select option MODIFY -  entered Trans ID click GO. 

 On next screen click POST.

On nexet screen tick checkbox click SUBMIT.

On next screen click accept

In SU login invoke HTM menu - select option VERIFY - enter TRANS ID click GO and SUBMIT.

EOD blocking validations Solution

Step 1: 

• Invoke HFTI 
• Select Transaction Status as Entered and Click Go --> Did you find any transaction? If Yes Check the corresponding voucher and verify it by CTM/CRDP/HTM etc whatever the type of transaction it is. If No then see the next :
• Select Transaction Status as Posted and Click Go --> Did you find any transaction? If Yes Check the corresponding voucher and verify it by CTM/HTM etc whatever the type of transaction it is. 

Troubleshooting for Step 1:

• For Entered state transactions: If it is in Entered state it may be Deleted or Verified. If you know about this transaction verify it. If you wish to delete it , you can delete it using HTM menu --> Delete option
• If transaction state is Partially Posted--> You have to verify it. No deletion possible. Ok How??

         Invoke HTM--> Modify put transaction ID in the box, Post it from Counter PA
         Invoke HTM--> Verify put transaction ID in the box, Verify it from Supervisor

Sometimes the above solution doesn't let you post the transaction because may be Counter PA (Teller) has not sufficient amount in its teller Account. So what to be done? Simple just take sufficient fund from Vault, Verify it and then try the above solution.

• If transaction is Posted --> Invoke HTM --> Verify and verify the transaction from supervisor. If it doesn't let you do so , try verifying from Counter PA Id using the same HTM-->Verify 

Step 2: 

• Invoke HFINRPT
• Go to 3rd Page, 38th No report is EOD Blocking Report, Just generate it.
• After a while (usually 5 Minutes later), Invoke HPR Menu. See the Blocking Report
• If there is no Number shown under various headings, then blocking of your office is cleared and you may invoke HISCOD (Provided DC Closure is done). EOD would be done from CPC.
• If there are no shown under any of the headings, Well its a bit disappointing, Find out the reason and clear blocking validation.

 Troubleshooting for Step 2:

1. Unverified Transactions: All type of transaction related blockings wether Entered, Posted or Partially posted, It is already mentioned in Step 
2. Unverified Inventory: This will be there when

• Any stock entry has been made but not verified
• Chequebook to some one has been issued and not verified. 

So what to do in this situation: 

• Invoke HIMI, Select today's date, Inventory Status : Entered but not authorized and click on Go. There you will get Inventory no. If no Account No is there, It would be stock entry so just invoke HIMC and verify/authorize it
• If Account no is showin, there might be some Chequebook issue pending for verification. Just note down Account No, and verify it using HICHB

   3. Unverified Account: So you have opened an account and didn't verify it? Ok you have two ways then: 

• Invoke HAFI --> Put reference No as Blank space, Select Unauthorized radio button, select today's date and Go. It will show up all Unverified things.
• A less recommended method is to use HOAACVTD Command details of which is mentioned in This Link. Don't Verify or Cancel account using this command. It is just to note down the unverified account No. How? Ok Invoke this command, Select Verify , Click on Searcher and note all account no with today's date. These are the accounts pending for verify. You can enter account no and by clicking Go, it would show up What type of this account no is. So go to relevant Menu command to verify the unverified Account No. 

   4. Unclosed Zones: Well this usually would be the case with Head Offices and it would be most simple or most complicated. If God is with you, Just close the zone with appropriate command (Inward /Outward). If it is not possible and showing error well Contact CPC is the only way.

Phaltan MDG under Pune Region migrated to Core Banking Solutions on 10.02.2014

Phaltan MDG (SATARA DIVISION) is started functioning on Finacle CBS software sussessfully on 10/02/2014   at 12:30 Hrs

Process (provisional) of Accounts standing or opened at BOs after Account Office Migrated to CBS

 

Activity	At BO	At SO / HO
Account opening (Savings/RD/TD)
Account opening form received at BO and sent to SO / HO	Cash and form collected at BO. New Account Opening form is only to be used. Signature and Photo should be taken/pasted only on the English side of the form. Photo should be of the size of the place available in the form and should not extend outside the printed portion. PR No. should be noted on the top of the Form.	Open the account in Finacle and fund the account by debiting BO settlement account i.e SOLID0339  (in future separate settlement account will be opened for each BO and each scheme which will be intimated on the day of migration).. Savings account cannot be funded while opening and has to be funded after opening of account subsequently. RD and TD Accounts have to be funded while opening by using the BO settlement account for debit. Value date should be given as BO date on which Preliminary Receipt(PR) was issued. Also attach the relevant BO code in account opening screen. Index to PR is to be maintained manually in a register. This account opening will reflect in the day’s LOT.
Subsequent Deposit/Withdrawal in SB

Major issues where the process in Sanchay Post and Finacle CBS Application differs.

Issues	Process in Sanchay Post	Process in Finacle
Post Office	For each Post Office, PO Code is allotted.	·                  In Finacle, each Departmental Post Office is called as Service Outlet (SOL) and allotted a ID which is called as SOL ID. ·                  Combinations of different SOLs in Finacle is called SOL Set and separate SOL Set ID is allotted for each type of sets. ·                  Each Branch Post office will be allotted a separate Code during migration which needs to be selected at the time of doing BO transactions from account opening screen.
Account number	In Sanchay Post, account number is generated from the block of accounts allotted for different schemes.	·                  In Finacle, account no. is called as Account ID. Account number will be generated by the Finacle CBS application randomly and will be in 10 digits. ·                  From the Account ID, you cannot identify the scheme as it has no such indication. ·                  Every Transaction will be given a Transaction ID in Finacle CBS and Counter PA has to write Transaction ID on the voucher. ·                  Supervisor has to ensure while verifying that Tran-ID is written on the voucher. ·                  From the Tran-ID, anyone one can see the details of the transaction.
Cash Handling