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Problem
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Solution
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Installation
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While installing
error-
“Insert
Disk”
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There is an old speednet CAB file
present in OS installation folder.
Please search for sp*.cab file in
C:\Windows or C:\Winnt folder. If found delete them.
Then install the package
afresh
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While installing system is asked to
be restarted every time.
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Check whether Service Pack SP 4 for
Windows 2000 or SP3 for XP systems are installed.
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While installing – error MSDART.dll
file
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If the following error occurs
during the Client installation –
“The Procedure entry point couldn’t
be located in the dynamic link library MSDART.DLL.”
When the error occurs – Click on
OK.
Then next it will show a file
registration error – Click on Ignore.
Then again the MSDART.DLL error
occurs . Click on OK
Then next it will show another file
registration error – Click on
Ignore
Now it will
install.
Now package gets installed. This
error will not cause any problem in the package.
Note: If any Version Conflict messages
appears, then keep the existing files in the system and continue the
installation.
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At the end of the installation
error – “Path not Found”
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Click on Retry button to continue.
If this doesn’t solve the problem, reinstall the client
component.
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Active X Component Error
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Found at any stage during
installation.
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Check whether Service Pack SP 4 for
Windows 2000 or SP3 for XP systems are installed. Also install MDAC
2.7
If using Speednet 3.1 then download
the 3.1.1 version from site.
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Installation problem in Vista
System for the first time
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Right click on the setup.exe file
and select option. This will install the package without any
problem.
Also register all the dll files
which are in the SpeedNet Client Installation folder.
To register the
dll:
· Right click on Dll file and select Open
with
· Select Browse option and go to
Windows\System 32 folder. Select Regsvr32 file
· Select open and ok button in the subsequent
forms.
· This will show the successful registration
message.
· If this process is not registering the Dll
then :- please uninstall the SpeedNet client and ensure that old installation
files doesn’t exist in the system. Then go to start->Run and type msconfig. A
System Tools window opens. Click on Tools option. Search for option from the list. Select it and click on Launch.
Restart the system then install the SpeedNet client and then register the Dlls.
At the end don’t forget to go to msconfig ->Tools and select and launch and restart
system.
Note: Enable User Account Control
is a must as it is a new security component in Windows
Vista.
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Configuration – Database
Creation
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While creating the database,
message appears as – “Unable to load the configuration
file”
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Uninstall the SpeedNet Client
component from Control Panel –Add Remove Programs and reinstall
it.
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While creating the database, “Speed
Net found an illegal tampering of information...
Quitting”
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Uninstall the SpeedNet Client
component from Control Panel –Add Remove Programs and reinstall
it.
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While creating database error
–
“SQL Server error. Please close all
applications”
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This is the error related to Hard
disk. Check the following.
· Drive letter provided is
wrong
· POSPCC and POSPCCBackup files exist in hard
disk
· No space in the hard
disk.
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While creating the database error –
“Specified SQL Server not found”
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The Server name provided is wrong.
Please also check whether you have installed SQL as Instance. If so, edit the
SQL Server name with SQL Instance name.
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While creating the database error
“Login failed for user SA”
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The SQL Password typed is
wrong.
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In vista – shared file is not being
accessed at the end of client installation.
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In cases where new systems are
supplied to project arrow offices, some problems in accessing server component
folder even after sharing this folder may occur due to architecture of new OS
installed in these systems.
IN such case system administrator
should overwrite defaults permissions given to SpeedNet server folder
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To do this they can follow the
procedure below:
If it is vista operating
system do the following steps before
configuring the permissions:
1. Go to Start->Run and type
msconfig
2. Under Tools, select Disable UAC
and click on Launch button given below.
3. Restart the
system.
4. Applying the permission changes
to SpeedNet server folder as given below.
Permissions:
7) Right click SpeedNet Server
folder, select Properties ->Security tab and click on button
therein.
2) Select the user if already present in
the list there or Click on Edit and then button. Type everyone and click
on OK.
3) In the next screen, check on permission for
Allow.
4) Click on
advanced
5) Uncheck the check box . A new option screen appears wherein
click on remove button
6) Now click on OK button and Ok
button in the previous screen.
7) Share the SpeedNet server folder
and assign full permission to user
on shared
folder.
Give similar permissions to
user as
above.
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Configuration – Other
Issues
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While configuring, the required SPC
name is not found for selection. Then how to install?
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The procedure is explained in the
SpeedNet Hand Book supplied along with 3.1 version release and the copy of the
same is available in Speednet 3.1 CD. (Refer 2.8)
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Error Inserting Offices to
OfficeMaster –Could not bulk insert. File ‘SPCMaster.txt’ does not
exist
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This problem is solved in Speednet
3.1.1.
You are using older version. Please
download the 3.1.1 version and upgrade.
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While configuring at linked office,
Linked office name not found for selection. How to
install?
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The procedure is explained in the
SpeedNet Hand Book supplied along with 3.1 version release and the copy of the
same is available in Speednet 3.1 CD. (Refer 2.9)
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“Automation Error” at the time of
configuration
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Solution
1:
Dll Registry problem. Please open
the Speednet client folder path (C:\Program Files\Speednet default folder) .
Register all the dll files using the regsvr32 file.
Procedure to
register:
1. Right click on The dll
file
2. Click on – Open with
option
3. Browse –
C:\Windows\System32
4. Select the file
regsvr32.dll
5. Click on Ok to
register.
If it is Vista System and there is
problem in registration of Dll files, please see the solution given at the
heading –
as to how to register the dll files in vista.
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While configuring Error
-
"Text property read
only"
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This is the problem with old cab
file remaining in the system during fresh installation of SpeedNet
3.1.1
Uninstall Speednet client from Add
Remove programs
Search for C:\Program
Files\Speednet folder ( Its default path of client folder) . If exists delete
it.
Now go to search option ( or Find)
of windows and search for spcl*.cab file in C:\Windows folder. If any such file
exists delete it.
Then install the Speednet Client
3.1.1 afresh.
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Login
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While starting the package itself,
there is error
“Error in Opening the Connection
70. Permission denied”
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This problem would have occurred in
Vista systems.
As a solution, right click on the
SpeedNet exe and click on Run As Administrator option and click on Allow to run
the package.
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While logging in it says the user
is already logged in other system.
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This problem is solved in Speednet
3.1.1.
You are using older version. Please
download the 3.1.1 version and upgrade.
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Error while logging in
–
“Not a valid
Password”
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This is mdb file access error
through the client system.
Check the sharing permissions of
the SpednetServer folder at server system. Whether the XP client user has been
given full permission to access the folder.
If by giving permission if the
problem is not solved, then reinstall the SpeedNet Server component and share it
afresh with full permission to
(BNPL Module – old bill data will
be lost with the re installation of SpeedNet Server)
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Error while login
–
“BNPL Database is not found in the
specified path”
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This problem is solved in Speednet
3.1.1.
You are using older version. Please
download the 3.1.1 version and upgrade.
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Login is very slow and takes too
much time.
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Login as Supervisor – Use
Tools->Delete Old data option. Use Truncate option to truncate the log files
of POSPCC and POSPCCBackup. (Please ensure that no one uses SpeedNet at that
time, else DB will be corrupt)
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While Logging in Vista Systems,
when selected user, given password and click on OK, package simply exists
without any message or error
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Right Click on the Speednet.exe
which is in the SpeedNet client path (default client path is C:\Program
Files\SpeedNet) and click on.
If this is not working then please
share the SpeedNet Server folder in the Server System with Special Permission as
given in the instruction at the
heading
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Shift Begin /Shift
End
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While making Shift End error – it
gives
BNPL Error
/
Pending Message
error
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This problem is solved in Speednet
3.1.1.
You are using older version. Please
download the 3.1.1 version and upgrade.
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While making the Shift Begin – it
shows the error that system date and time is incorrect.
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Please check whether the System
date is Current Date.
From SpeedNet 3.1 onwards , package
will not allow to make the Shift Begin for a date for which already Shift Begin
and Shift End are done.
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While making shift End – it shows a
big list of non dispatched bags.
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This is not an
error.
Please read the SpeedNet User
Manual or for details on Non Dispatched Bag List.
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While making the Shift End –
Package exists automatically
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Please read the SpeedNet User
Manual for details on Shift End for Non Dispatched Bag List. If the list
contains huge number of pending bags due to incomplete work in the package, then
this happens.
Reinstallation is the
solution.
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