F.A.Q. on Meghdoot AccountsMIS Client Application
S.No
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Error
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Solution
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1
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Error message
‘Could not establish secured connectivity ssl/tsl error’
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Copy the certificate and Registercacft.exe available in the emo installation folder to the accounts mis client installation folder and double click on REgistercacft.exe
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2
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Unable to continue due to the following error
There is a problem with SQL Server
Could not find procedure arrow_get_data.
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This problem is coming due to non upgradation of Treasury database. Upgrade it to Meghdoot 6.6 SP1 by following the procedure.
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3
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Unable to continue due to the following error
There is some application error
AccountHead Tables not available.
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Subaccounts activity did not happen properly or proper date of transaction is not selected
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4
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There is some error
Already Arrow Project information file is available. Re generating the information is not allowed.
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Use the transmit pending files option and then the files will be transmitted.
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5
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Unable to continue due to the following error..
There is a problem with SQL Server
Ambiguous column name 'socode'
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please upgrade the treasury database once again. The database is not upgraded properly.
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6
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Day end not happened in Sanchay Post
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Please ensure that Sanchay Post 6.5 with all latest patches is installed. The project database will be updated from the date on which all Sanchaypost patches are installed as stated above.
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7
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Day end not happened in Point of Sale/Postman/Despatch/ Treasury
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Day End in these modules is compulsory before running AccountsMIS for any Date
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9
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Error in communication
“remote name could not be resolved”
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This problem is due to problem in internet connectivity, please check the connectivity at your end.
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10
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AccountsMISCommn-sendData1A :Error in Transmitting file in txd.
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Please search and delete the file trxcheck.log from your system and then transmit the files.
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11
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There is some Error:
Accounts MIS Error in communication Index was outside the bounds of the array.
Please check Log file to see whether there are any other specific errors.
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Delete all the files available in data folder and re-generate the files once again selecting the transaction date.
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12
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Named Pipes Provider, error: 40 - Could not open a connection to SQL Server
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If you are using sql server 2005 enable named pipes.
Go to SQL Server Configuration Manager in Configuration Tools
Select SQL Native Client Configuration
Then Select Client Protocols
In that check whether TCP/IP and Named Pipes are enabled or not.
If not enabled then enable them.
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13
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Sub Query returned more than one value
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Please forward the backup of Treasury database to PTC Mysore [Applicable in the case of HO only]
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14
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The required resource can't be accessed. access to path C:\ProgramFiles\PTC Mysore\AccountsMIS Client Setup\AccountHeads.xml' is denied.
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The windows user is not having permission to access the file. Please give proper permission for the user.
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15
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Time Out Expired
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This error is related to SQL Server Connectivity or lack of response from the SQL Server. Please check SQL Server connectivity .
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16
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Error in communication Unable to connect to the remote server
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Please check your internet connectivity.
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17
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One of the following dependency is missing.
The missing item is : Required folders in Project database.
This is a critical error
Please check up Log files to see whether there are any other specific errors.
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This error is either due to the non availability of the project database or the relevant table in project database. Please contact SDC chennai for further guidance.
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18
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unable to continue-Object reference not set to an instance an object
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Please use latest accountsMIS.exe available in ftp site in SP1 and provide proper information in configuration.
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19
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Underlying connection was closed
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Please register the certificate. If still not solved copy the regcft.exe file from the MM 6.6 CD eMO client installation folder and register it once again.
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